AN515-51 help with extra storage

Schutzstaffel90
Schutzstaffel90 Member Posts: 4 New User
edited December 2023 in 2020 Archives
I've been trying to diagnose what's wrong with my nitro 5 for the past month. I've bought (and return for another brand new one) two different SSD SAMSUNG QVO 860 including a WD 1TB and I always get the same issues: Either driver disappears or it makes the whole system slow down to a point where restart either takes forever or browsing file explorer takes 5 minutes to open files within. I've also replaced THREE different SATA connector cables thinking the issue could be them. Once again I'm wrong. I'm out of wits and the nearest ACER center is 30 miles from where I live. I was hoping someone here could shed a light on the matter. Thanks in advance!

Best Answer

  • Schutzstaffel90
    Schutzstaffel90 Member Posts: 4 New User
    Answer ✓
    MaClane said:
    Good evening Schutzstaffel90 !

    Which EXACT model of your laptop?
    Which operating system?


    Thanks for replying so fast MaClane. As said on title, it is the AN515-51 I've been trying to address it. I'm running on win 10. Also, for anyone who's having the same problem, the solution for my system was enabling rapid storage trough samsung magician. After several minutes your system restarts and issue is gone!

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening Schutzstaffel90 !

    Which EXACT model of your laptop?
    Which operating system?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • What is the versión bios?  Upgrade the drivers?  
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Schutzstaffel90
    Schutzstaffel90 Member Posts: 4 New User
    Answer ✓
    MaClane said:
    Good evening Schutzstaffel90 !

    Which EXACT model of your laptop?
    Which operating system?


    Thanks for replying so fast MaClane. As said on title, it is the AN515-51 I've been trying to address it. I'm running on win 10. Also, for anyone who's having the same problem, the solution for my system was enabling rapid storage trough samsung magician. After several minutes your system restarts and issue is gone!