My kg271 monitor loses signal

smwoodcrafts
smwoodcrafts Member Posts: 4 New User
edited February 21 in 2020 Archives
I am at my wits end. I am using this monitor with my laptop as an extended monitor. I can play youtube videos all day, but if I go to a streaming service like Netflix or At&T TV Now, the monitor seems to lose signal as it goes black and goes through all the inputs. I changed it to not do auto and just use the input I have plugged in, but then it just goes blank. I have to unplug the input and plug it back in to bring it back. Then if I try to play something it will go out again. It IS the monitor as I tested another monitors and they work fine, but I had to give them back. Not sure if there's a setting I have wrong or what but it's driving me batty. I am running Windows 10 64bit. Please help...You're my only hope.

Answers

  • Does this problem occur when you select only the second screen?
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  • smwoodcrafts
    smwoodcrafts Member Posts: 4 New User
    It happens no matter what I do. 
  • Have you tried to lower the resolution and refresh rate?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)