Acer Switch Alpha 12 SA5 271P touchpad

hoewong
hoewong Member Posts: 3 New User
edited November 2023 in 2020 Archives
I have 2 Switch Alpha SA5 271P. One purchased 2 years ago and one just 2 months ago. Found the touchpad keyboard not interchangeable between the 2 laptops. Try all drivers but problem not rectified. Any advise,

Best Answer

  • hoewong
    hoewong Member Posts: 3 New User
    Answer ✓
    Thanks for your advise. All have been done and not successful. However, a Windows clean recovery had resolved the problem. Now all touchpad keyboard works on the new computer. Best regards

Answers

  • Could you explain your problem better? In addition, there are firmwares for the keyboard, see: https://www.acer.com/ac/pt/BR/content/support-product/6807?b=1


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • hoewong
    hoewong Member Posts: 3 New User
    To be more precise, my qusetion is :-1:

    I have 2 ACER Switch Alfa 12 SA5 271P. One purhased 2 years ago and one just 2 months ago. Both work fine with Windows 10 Pro. 

    However, the cusor cannot move using the touchpad when the keyboard from the old SA5 is attached to the new SA5. Trying to install Synaptic Driver but unsuccessful. Any advise
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • hoewong
    hoewong Member Posts: 3 New User
    Answer ✓
    Thanks for your advise. All have been done and not successful. However, a Windows clean recovery had resolved the problem. Now all touchpad keyboard works on the new computer. Best regards

  • You are welcome my friend.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)