Swift 5 SF514-54T-77V6 black screen

Hi all,
Was using the laptop then closed the lid to shut down the laptop now when I press the power button it turns on And nothing, back key lights light up and that's it. Doesn't even boot bios.

I have tried the hold down power button . No success
The manual internal battery reset insert pin on the back on the laptop no success.
Even plugging it HDMI to external screen thinking it's a screen issue. No Success

Looking for additional solutions. I am away for work and this annoying since I got work to do.

Thanks in advance for any assistance
Cheers,

Edited the content to hide personal information
Acer-Samuel

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billsey

How long did you hold the power button? It can take most or all of the 30 seconds to fully shut off...

Henry123456

Yes I held the power off for longer than 30 secs for it to power off. Then press the battery disconnect motherboard via the pin hole for over 5 secs .
Tried all different combinations

billsey

Some of these models have a tamper resist button hidden under the drive door, if that's not pressed by the door they act like this. Any chance that's it? I don't have a guess as to why it would happen out of the blue like this though.

unknown

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Vivek12345

I am having identical problem with my Acer Swift 5 SF514-54t-58QX. If anybody can provide a resolution, it would be much appreciated

Commodore_1995#

@Vivek12345 I suggest that you create a new thread.

KEITH1946

Having same problem. Did you solve your issue?

billsey

As with the others, you should start a new thread since this one seems to have died without any additional info from the original poster. Include your full model number (SF514-54T-77V6 if that's the same as yours), the symptoms you are seeing and what you have tried already.

Vivek12345

KEITH1946 said:

Having same problem. Did you solve your issue?

No. Living with it. Happens only for the first time I log for the day or logging after a long time

Gpowerz

I have the same problem since this morning on my SF515-51T. The light of the keyboard are working, the fan is working, but the screen is off.

Nothing special happened before and it was working fine yesterday night. The only thing i saw for a long time now it''s like a grey round in the middle than we can see on white background (when the screen was working)
I had tried to reset the battery and external display but nothing is working. The computer is 2years old and it's very surprising for a computer of this price... Somebody had fixed the problem ????

billsey

As with the others, you should start a new thread since this one seems to have died without any additional info from the original poster. Include your full model number (SF514-54T-77V6 if that's the same as yours), the symptoms you are seeing and what you have tried already.

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