BAD Support and BIOS firmware for Aspire-A715-72G

Goefrey
Goefrey Member Posts: 7 New User
edited October 2023 in 2020 Archives
Hi, I'm using the latest one available BIOS version and it is still defective.
I can't find new BIOS Update to FIX / Solve these issues.

Jan 19 14:30:31 Aspire-A715-72G kernel: DMI: Acer Aspire A715-72G/Charmeleon_CFS, BIOS V1.26 03/27/2019
...
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x0000000FF) is beyond end of object (length 0x11) (20190703/exoparg2-393)
Jan 19 14:35:40 Aspire-A715-72G kernel: No Local Variables are initialized for Method [GINF]
Jan 19 14:35:40 Aspire-A715-72G kernel: Initialized Arguments for Method [GINF]:  (2 arguments defined for method invocation)
Jan 19 14:35:40 Aspire-A715-72G kernel:   Arg0:   00000000c34046db <Obj>           Integer 00000000000000FF
Jan 19 14:35:40 Aspire-A715-72G kernel:   Arg1:   00000000eb165613 <Obj>           Integer 0000000000000000
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI Error: Aborting method \_SB.GINF due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI Error: Aborting method \_SB.GADR due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI Error: Aborting method \_SB.SGOV due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI Error: Aborting method \_SB.CGWR due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI Error: Aborting method \_SB.TBFP due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
Jan 19 14:35:40 Aspire-A715-72G kernel: ACPI Error: Aborting method \_SB.WMTF.WMTF due to previous error (AE_AML_PACKAGE_LIMIT) (20190703/psparse-529)
Jan 19 14:35:40 Aspire-A715-72G boltd[2474]: power: setting force_power to ON





Answers

  • acpi errors can be related there is some problem with the drivers. have you tried to update the drivers? Have you also checked the Windows version? Also, it looks like the an515-52 model that has bios version 1.28, has the same motherboard as the a715-72g model. the problem is that updating the bios is always quite risky.
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  • StevenGen
    StevenGen ACE Posts: 12,165 Trailblazer
    If you've got BIOS v1.26 2019/05/14 "Fix F9 load default then save & shutdown will power on issue" then its not your BIOS, as Acer has tackled all the issues within BIOS for the mobo in the Aspire-A715-72G faults and as egydiocoelho said "updating the bios is always quite risky" especially with an unofficial BIOS update or a custom update, which will brick your laptop! What I would also suggest is that you try to update Windows (if you haven't got the latest version 1909 / OS build 18363.592 which is the latest Windows 10 Ver/OS build as at 20 Jan 2020 and/or reinstall windows and see if that solves your list of problem(s) above.