Aspire E 15 (E5-576G-81GD) does my laptop's usb c port support video out via the usb c port?

HotRoDDt
HotRoDDt Member Posts: 6 New User
edited June 2023 in Aspire Laptops
Hello,
I have an Aspire E 15 (E5-576G-81GD). I'm having trouble with a USB C hub. I can't get external monitors to recognize and display. My question is, does my laptop's usb c port support video out via the usb c port? 

The two USB C hubs I've tried are: 1) Hiearcool, Model# UCN 3270;  and 2) Totu, Model# TT-HB003A   (amazon link to #2, https://www.amazon.com/gp/product/B07Q9JXWTP/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 )

Would I need another type of Hub or some sort of adapter to make these Hubs display my external monitors?
Thank you for the help!
[Edited the thread to add issue detail]

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening HotRoDDt !

    The connection for this model is USB Type-C port: USB 3.1 Gen 1 (up to 5 Gbps).
    Only Gen2 with Thunderbolt support can transfer video data.
    In this model it is not possible.


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  • StevenGen
    StevenGen ACE Posts: 12,024 Trailblazer
    Use a HDMI 3 Port Switch Switcher Splitter, that is the simplest for multi monitor and application use. . 
  • HotRoDDt
    HotRoDDt Member Posts: 6 New User
    MaClane said:
    MaClane said:
    Good evening HotRoDDt !

    The connection for this model is USB Type-C port: USB 3.1 Gen 1 (up to 5 Gbps).
    Only Gen2 with Thunderbolt support can transfer video data.
    In this model it is not possible.




    So there is no way possible with my laptop to export video to an external monitor via the usb port?   Thanks for the reply.
  • HotRoDDt
    HotRoDDt Member Posts: 6 New User
    StevenGen said:
    Use a HDMI 3 Port Switch Switcher Splitter, that is the simplest for multi monitor and application use. . 
    If I us an HDMI Port Switch Splitter, can I send video out to external monitors via my current usb c port? Thanks for the reply.l
  • HotRoDDt
    HotRoDDt Member Posts: 6 New User
    StevenGen said:
    Use a HDMI 3 Port Switch Switcher Splitter, that is the simplest for multi monitor and application use. . 
    Im curios to know If my laptop can even broadcast video out via the usb c port?
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Use this solution:
    httpssnpidellcomsnpimagesproductslargeDell_Universal_Dock_D6000_mvi5jpg
    Dell D6000 Universal Dock Station via USB 3.0


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • HotRoDDt
    HotRoDDt Member Posts: 6 New User
    MaClane said:
    MaClane said:
    Good evening HotRoDDt !

    The connection for this model is USB Type-C port: USB 3.1 Gen 1 (up to 5 Gbps).
    Only Gen2 with Thunderbolt support can transfer video data.
    In this model it is not possible.




    So there is no way possible with my laptop to export video to an external monitor via the usb port?   Thanks for the reply.
  • HotRoDDt
    HotRoDDt Member Posts: 6 New User
    MaClane said:
    MaClane said:
    Good evening HotRoDDt !

    The connection for this model is USB Type-C port: USB 3.1 Gen 1 (up to 5 Gbps).
    Only Gen2 with Thunderbolt support can transfer video data.
    In this model it is not possible.




    So there is no way possible with my laptop to export video to an external monitor via the usb port?   Thanks for the reply.
  • Larryloe
    Larryloe Member Posts: 4 New User
    MaClane said:
    Good evening HotRoDDt !

    The connection for this model is USB Type-C port: USB 3.1 Gen 1 (up to 5 Gbps).
    Only Gen2 with Thunderbolt support can transfer video data.
    In this model it is not possible.

    Thank you for the info - wish I had done more research and read this before ordering a USB C to HDMI cable.
  • Yanghuan123
    Yanghuan123 Member Posts: 13

    Tinkerer

    As per the specifications of the Acer Aspire E 15 (E5-576G-81GD) laptop, it does not have a USB Type-C port that supports video output. The USB Type-C port on your laptop is a USB 3.1 Gen 1 port, which means it supports data transfer and charging capabilities but not video output.

    If you need any need in future about the usb-c hub, you can consider the Selore hub, I have personally used Selore products and can highly recommend them for their excellent quality and performance.