HDMI Output not working? cannot extend to 2nd display. (on Acer Nitro 5 AN515-52)

I just bought an Acer Nitro 5 AN515-52 i-5 8300h GTX 1050 about 3 months ago, but HDMI never works I'm not sure what is the problem.

I try it with 2 HDMI 2.0 and 2 television but nothing is working (all of them are work fine with another laptop).
when pressing fn+f5 or windows+P, Project option came out (Duplicate, Extend, 2nd screen) but when I click it nothing happened, On advance display setting only showing 1st Display nothing else, I tried Looking at 'Intel graphics command center' and only detected my main Display no other Display, Tried by looking to Nvidia and nothing....then tried it On-Device manager by Un-install and install newest Display adapter many time, both intel and Nvidia but still nothing. now I think my Laptop was a defect product cause I Tried everything, searching all over the internet and try all of them and nothing has solved my problem.

Now I don't know what to do, maybe anyone here can answer my problem? I really need this cause I got a presentation every week...

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MaClane

Good afternoon Ivan57 !

Is the laptop plugged into the power outlet and with a high performance plan?

Ivan57

on battery mode or plugged into a power outlet no different, but I'm using it on balance power plan

19Longganisa88

Hi @Ivan57

Just saw your post since I experienced it too today. My HDMI stopped working after I installed Radeon Software (updated 2020). I tried connecting the HDMI cable to my TV's and it was just working fine

I deleted the Radeon Sofware and restarted my PC. The issue is now fixed! Try doing that if it works. Please provide an update. Thanks!

kingcup

any solution? ive try all method but still not working? mine acer nitro 5.

Brian1436

I am having the same problem. I am trying ing to run a second screen. I plug the HDMI cable in and to the monitor but nothing. I've tried many time to detect the monitor, but windows isn't recognizing it for some reason. I have never had this problem with other laptops. So I don't know what to do. Mine is the i5 10300 with the 1650 card. I tried it with both window 10 and 11.

Akee

Mine Nitro 5 with Radon Graphics having same issue , not connecting TV. while I can connect from another 3 laptops with UHD intel, displaying 4K. you guys still have problem or find some solution?

mrjohnmartinez

I Downloaded the Intel Driver and Support Assistant. It loaded the current graphics driver and fixed the issue.

SergioMS

mrjohnmartinez said:

I Downloaded the Intel Driver and Support Assistant. It loaded the current graphics driver and fixed the issue.

Solved the issue for me. Thank you !!!

Mariaann

I am having this issue because I updated my driver's and then it stopped showing on my 2nd screen/monitor and now it won't saw on TV or any monitor and my screen on my nitro 5 is broke so how can I fix this??

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