chromebook 15 cb3-532 - my keyboard letters are stuck and sometimes I lose all of Chrome

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sallymae70
sallymae70 Member Posts: 2 New User
edited November 2023 in 2020 Archives
 

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  • brummyfan2
    brummyfan2 ACE Posts: 28,104 Trailblazer
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    Hi,
    Could you please post the full model name, like E5-xxx, in the meantime, go to Device manager, expand Keyboards, highlight and right click Standard PS/2 keybaord, select Properties, move to Driver tab and click Uninstall, then reboot and let Windows install the driver.
  • sallymae70
    sallymae70 Member Posts: 2 New User
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    It is  an  acer chromebook 15  cb3-532
  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    Typically stuck keys are caused by contaminants in them. You can mitigate their effects by using canned air to blow them out as long as they aren't too sticky. Really sticky usually requires more drastic measures, such as disassembly and washing.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.