CB315-2H-455L max webcam resolution ONLY 480p!!!

PhillyMike
PhillyMike Member Posts: 1 New User
edited November 2023 in 2020 Archives

See attached photo.  The webacm, while in video mode, will only show a 4:3 image with a max resolution of 480p.  The specs for this model chromebook, CB315-2H-455L states that the webcam is 720p with "Wide Field of View".  I was on the phone with Amazon and Acer support for over an hour last night and neither had an explanation for the issue.  
When looking at the camera in Photo mode, the image is 16:9.

I tried to restart and powerwash.
The Chrome OS is up to date as of 1-16-20 with version 79.0.3945.123 (Official Build)

Any ideas on why I can't get the camera to be 720p 16:9 in Video mode?




Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
     Sorry no that info is incorrect. Video mode is only 480p. Must be in Photo mode for 720p and wide field view. Jack E/NJ

    Jack E/NJ