Acer Swift 3 with Windows 10 Bluetooth not working with Microsoft Modern Mouse.

Atrin10
Atrin10 Member Posts: 3 New User
edited November 2023 in 2020 Archives
I've been using this Bluetooth mouse for over 2 years now and it all of a sudden stops connecting to my laptop. I changed the battery and tried to reconnect but it didn't work, so I removed the device off of the laptop and tried to reconnect but it doesn't show anything anymore. The mouse is fine, in perfect condition and I was able to connect the mouse on another one of my computers.

Answers

  • What is the exact model of the notebook? Example AN515-52-58VH. Did the problem occur after any windows update?
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  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Also check in Device Manager to see if it sees any issues with the Bluetooth.
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