Nitro 5 15.6" AMD Ryzen 5 screen coming apart

CraigL
CraigL Member Posts: 2 New User
edited December 2023 in 2020 Archives
Hi all 

I bought one of these in April of last year and the bezel around the screen has started to come loose. When you open the lid the inside bezel bends. Looks to be due to the build quality. Should I take this back to store or speak to Acer directly?

I can post pictures later when I'm home 

Thanks guys 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Does the reseller accept the return after the exchange period has passed? Since it's been 9 months, I don't think so. However, I do not know how the warranty works in the UK. Have you tried contacting Acer support?
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  • CraigL
    CraigL Member Posts: 2 New User
    edited January 2020
    Hi

    Thanks for replying! I've raised a request with Acer - see what they can do for me

    Edited the content to hide personal information
    Acer-Samuel

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