Please I everyone i need help for sometime now i have not been able to use my aspire 5742g acer lapt

Benjamin08111
Benjamin08111 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Please for sometime  i have not been able to use my aspire 5742g acer laptop because i have not been able to get the right intel hd grahics for it :my cpu is: intel (R) core (TM) i5 cpu m480 2.67GHz
 the hardrivers stopped working on windows 7 no more so i upgraded the laptop to Windows 10 everything was going well for sometime and I suddenly start getting notification that the system unable to start  video drivers I have updated all drivers in Windows update but it still won't work when I want to open application on the laptop it just turns dark screen please I need help

Answers

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Huh... let's see if we can find some working drivers for you.

    I'd like to know the IDs of the video card your computer has, for that open the Device Manager (for example Win+X brings up a menu where it appears) and locate the Intel display adapter you have:



    Double click it and go to the Details tab, select the Hardware Ids property and post a screenshot of it if you can, it should look like this:



    With that we may be able to find suitable drivers for your laptop.