Why is my PH15-51 recognizing my USB headset as speaker?

UlyssesF
UlyssesF Member Posts: 2 New User
edited November 2023 in 2020 Archives
I can not use my headset at all, whenever I try to, the laptop just says it is speakers I am pluggin in... I have searched a lot about this issue and nobody has a solution. And even using a headset with a 3.5mm jack it is recognized as speaker. I have tried a lot of things, I know i can label it with another name but that is not the solution, the on board sound card is just not good I think?... Why is this happening? I can not use my microphone and the quality of the sound on the headset is just so poor because this computer can not read it as headset. If anyone could help me, would be so awesome :(

Answers

  • Can you inform the headset model? Have you checked for a realtek audio console program installed? Verify that in this program there is an option to select the headset.
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  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Open Realtek HD Audio Control Panel and find on the right where the words "Analog" are, there is a small circle beneath it.. double click that (Or right click?) to bring up a prompt for selecting whether your device is speakers, headphones, headset ETC.
    Select headset > profit
    - Hotel Hero
  • UlyssesF
    UlyssesF Member Posts: 2 New User
    Red-Sand said:
    Open Realtek HD Audio Control Panel and find on the right where the words "Analog" are, there is a small circle beneath it.. double click that (Or right click?) to bring up a prompt for selecting whether your device is speakers, headphones, headset ETC.
    Select headset > profit
    As you can see here, I have it selected as headset but it will still not allow me to use my headset microphone, I go to sound control panel and try to configure the microphone but it just shows the microphone array, which is the latop's one. Also, even though having selected ''headset'' in the other panel it will still shows nothing but speakers in the playback device selection.

  • Is a program called Realtek Audio Console installed?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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