Acer Aspire TC-780a. Upgraded RAM from 8Gb to 16Gb. Doesn't recognize the new RAM

Mwid
Mwid Member Posts: 2 New User
edited March 1 in 2020 Archives
Acer Aspire TC-780a. Upgraded RAM from 8Gb to 16Gb. Doesn't recognize the new RAM. The part numbers are the same. I've re-seated the new ram several times. CPUz finds the 16Gb of RAM in single channel, but Windows 10 does not see it. Looked in the BIOS. Only sees 8Gb. doesn't let me adjust in BIOS - memory selection is grayed out.  Any ideas ?

Best Answer

  • Mwid
    Mwid Member Posts: 2 New User
    Answer ✓
    Okay lame. I switched the position of the two RAM sticks and all of a sudden it sees 16Gb of Ram.  Thanks. 

Answers

  • Mwid
    Mwid Member Posts: 2 New User
    Answer ✓
    Okay lame. I switched the position of the two RAM sticks and all of a sudden it sees 16Gb of Ram.  Thanks.