Acer Nitro 5 AN515-52 under warranty - Overheating, low fps

zprzemek378
zprzemek378 Member Posts: 2 New User
edited December 2023 in 2020 Archives
I have an Acer Nitro 5 (Nitro AN515-52    i7-8750H, GTX1060 6GB). I bought it a year ago, warranty ends in February 2021.
Since a few months, laptop has been overheating, fps drop even in light games. I think I have to open a laptop, clean it and change thermal paste. But if I do it I will probably void my warranty, because of destroying warranty seal. Should I give my laptop to Acer and hope they will clean it or clean it on my own?

Thanks

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    I have an Acer Nitro 5 (Nitro AN515-52    i7-8750H, GTX1060 6GB). I bought it a year ago, warranty ends in February 2021.
    Since a few months, laptop has been overheating, fps drop even in light games. I think I have to open a laptop, clean it and change thermal paste. But if I do it I will probably void my warranty, because of destroying warranty seal. Should I give my laptop to Acer and hope they will clean it or clean it on my own?

    Thanks

    Send it in to be repasted under warranty. When your warranty expires if you still have the problem, repaste with Grizzly Kryonaut, a how to video is below
    https://www.youtube.com/watch?v=0vfoUkIazNA&t=63s

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited January 2020
    In this case, the ideal is to report the overheating problem to the technical support and ask them to repaste the processor and the gpu. However, many gamers say the gizzly kryonaut thermal paste is very good, but it will violate your warranty.
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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    I have an Acer Nitro 5 (Nitro AN515-52    i7-8750H, GTX1060 6GB). I bought it a year ago, warranty ends in February 2021.
    Since a few months, laptop has been overheating, fps drop even in light games. I think I have to open a laptop, clean it and change thermal paste. But if I do it I will probably void my warranty, because of destroying warranty seal. Should I give my laptop to Acer and hope they will clean it or clean it on my own?

    Thanks

    Send it in to be repasted under warranty. When your warranty expires if you still have the problem, repaste with Grizzly Kryonaut, a how to video is below
    https://www.youtube.com/watch?v=0vfoUkIazNA&t=63s

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • zprzemek378
    zprzemek378 Member Posts: 2 New User
    Okay, I'll try to do it, thanks
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Okay, I'll try to do it, thanks
    @zprzemek378 If I have answered your question please click YES

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★