Help! - My CD/DVD drive on my "Acer V-17 Nitro - Black Edition" is not in Device Manager!!

Options
KnightOfCups
KnightOfCups Member Posts: 1 New User
edited November 2023 in 2020 Archives
My computer runs on Windows 10 and after a recent update,  my CD/DVD drive no longer works.  It does not show up in Device Manager, and not when you select hidden items.  It's just not there....  I am not sure how to fix it.  I tried to reset my computer and re-installed Windows 10, and did a new update but it still does not recognize the DVD/CD drive.  Here is the kerfuffle -  I cannot access the BIOS to boot from a recovery drive because I have forgotten the BIOS password!!!  So a clean wipe and reload is not an option.  System restore will not work due to a missing file.  Will not complete successfully.  In short - I guess I am up the creek no?  If anyone has any ideas please let me know!  I would like to use the CD/DVD Drive again.  Thanks for your input! -KnightOfCups

Answers