Acer Predator Helios 300 - Microcenter opperating system trouble

ThicckqBoi99
ThicckqBoi99 Member Posts: 1 New User
edited November 2023 in 2020 Archives
so long story short I had to take my Acer Predator Helios 300 to microcenter to reinstall an operating system because I deleted mine. I was wondering how I would go about getting this intel os off of my computer and go back to a factory version of my computer.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    edited January 2020
    Good evening ThicckqBoi99 !

    Once your laptop returns, you should back up the factory OEM operating system.


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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited January 2020
    ThicckqBoi99 assuming they didnt deleted/damaged the acer stock recovery partition you should be able to perform this as @MaClane stated above if you dont have the recovery partition it would be impossible to restore the acer stock OS if youre in the US/CA you are able to buy a usb recovery drive from acer but out of US/CA you cant they wont sell/ship internationally you would have to create a windows usb drive via media creation tool or download the windows version that you prefer and burn the iso into a usb drive via rufus you would need a 16gb usb drive


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • If Acer stock windows were actually deleted and you live in the United States, you can purchase erecovery from the Acer store.
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