Aspire E 15 (E5-575G-55KK) turns off automatically

Vmanthe7
Vmanthe7 Member Posts: 2 New User
edited October 2023 in 2020 Archives
Irrespective of plugging in/out the laptop suddenly shuts down all by itself by making a slight sound. This is being happening on regular basis.

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi @Vmanthe7
    have you tried power drain, if no please follow the below steps:- 
    1. plug the AC power adapter.
    2. Press and hold the Power button down for 15 seconds. ...
    3. If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.
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  • Vmanthe7
    Vmanthe7 Member Posts: 2 New User
    Hey TECH_MAN, I followed the mentioned procedure. I shall keep an eye on it and see if the problem persists.
    thanks for your response.
  • Does the notebook suddenly and abruptly shut down?

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