Help my acer aspire suddenly says no battery present, i just use it weeks ago and still working but.

Jhaypee

Can anyone help me, is my battery have problem or is this some software issu

JenniferChristy

Hi @Jhaypee 

1. Unplug the AC power adapter.
2. Press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue.
3. If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.
4. Go to device manager (run command-devmgmt.msc ) and uninstall battery driver and then restarts the computer ,check if the problem is resolved or not 

Hit like or accept if its helpful

AdheemAisy

I also got this problem and already try : 
 - battery reset pinhole
 - uninstall battery driver
 - restore windows to date earlier then the problem date
but problem still exist, MY ASPIRE E 15 (E5-575G-58CR) cant recognize battery (no battery present)

JenniferChristy

Hi @Jhaypee

1. Unplug the AC power adapter.
2. Press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue.
3. If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.
4. go to device manager (run command -devmgmt.msc) and  right click on battery driver and then uninstall ,and restarts the computer and check if the problem is resolved or not 

JenniferChristy

Hi @Jhaypee

1. Unplug the AC power adapter.
2. Press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue.
3. If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.
4. go to device manager (run command -devmgmt.msc) and  right click on battery driver and then uninstall ,and restarts the computer and check if the problem is resolved or not 

Jhaypee

I already tried all the options you says, but nothing happens still the problem exist, i think its time for me to consult service center.

Jhaypee

@JenniferChristy thanks by the way, I'm glad someone so kind to help 😊

AdheemAisy

@Jhaypee r u already went to service center? can this problem solve there? what they advice you? my place to far from acer service centre here.