Stopcode BUGCODE NDIS Driver - Windows 10

DCunningham
DCunningham Member Posts: 4 New User
edited October 2023 in 2020 Archives
I have just upgraded my Aspire V5-531 from Windows 7 to Windows 10, and everything seemed ok until i tried to put the laptop to sleep and I got a blue screen with the following message:  Stopcode BUGCODE NDIS Driver.  I have identified one of the following drivers as a culprit, and wanted to update the drivers from the ACER site but their driver updates are only up to Windows 8.  If I try to update the driver from Device Manager, the results come back saying i have the most up to date drivers.

Right now, if i leave as is, even when i click on "Shutdown" rather then sleep, the system continuously reboots.

Any ideas or suggestions would be appreciated.

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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Have you tried updating the drivers on the intel website?
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  • DCunningham
    DCunningham Member Posts: 4 New User
    I have and the response is the same - all drivers are updated.  Problem still persists.
  • DCunningham
    DCunningham Member Posts: 4 New User
    I have narrowed it down to the Qualcomm Atheros AR5BWB222 Wireless Network Adapter.  But leaving this driver disabled is not an option as the laptop does NOT have a wired connection.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Does the problem remain when you turn off fast start up in power options?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • HEMBID
    HEMBID Member Posts: 1 New User
    Answer ✓
    I have upgraded from windows7 pro to windows10 pro. After upgrade I was getting BSoD with message "BUGCODE NDIS Driver".  I was able to solve NDIS issue by installing windows 8 driver for Atheros as described in this post  -

    https://answers.microsoft.com/en-us/windows/forum/windows_10-networking/solved-wifi-limited-qualcomm-atheros-ar5bwb222/936ef803-3016-41f6-8b14-3b550b417235?auth=1


  • DCunningham
    DCunningham Member Posts: 4 New User
    Hi folks. Thanks for the input.  I was able to finally find a new version of the driver and everything seems now to be working.  The new version was on the microsoft site.

    Cheers!

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