all in one z3-615 CPU stuck at 0.78 HELP!!!!

userhelpplease1
userhelpplease1 Member Posts: 5 New User
edited March 1 in 2019 Archives
ok so heres the machine an acer all in one z3-615 the cpu is stuck at 0.78 and wont go above I have tried updating it to the latest bios which failed due to not the same as the system even tho it comes from the same model on the website, ive cleaned the cpu and fan and thermal paste, ive checked all bios setting and everything seems to be fine. I reinstalled windows 7 to the machine and back up to full speed it only happens on windows 10 any advice would be great :) 

Answers

  • Have you tried updating the drivers? When you sleep and then wake up the computer, do the processing values increase?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • sri369
    sri369 ACE Posts: 2,731 Pathfinder
    ok so heres the machine an acer all in one z3-615 the cpu is stuck at 0.78 and wont go above I have tried updating it to the latest bios which failed due to not the same as the system even tho it comes from the same model on the website, ive cleaned the cpu and fan and thermal paste, ive checked all bios setting and everything seems to be fine. I reinstalled windows 7 to the machine and back up to full speed it only happens on windows 10 any advice would be great :) 
    Do NOT update BIOS for these itty bitty things that may not actually be related to BIOS, for if you mess up updating BIOS you'd be left with a system that needs to be sent to service center.
    The next time you install windows 10 let us know, trouble shooting would be easier that way. Also, do a clean install rather than a repair or restore. And check for processor speeds before you install any software.
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  • userhelpplease1
    userhelpplease1 Member Posts: 5 New User
    Hi guys thanks I’ve tried updating all drivers even from intels dsa program and still no luck. I’ve done 2 fresh installs of Windows 10 and the exact same issue, here’s how it still stands. Also resource manager. I 
  • userhelpplease1
    userhelpplease1 Member Posts: 5 New User
    It won’t ever go above 26% any help would be great. :) 
  • When you sleep or hibernate and then wake up the computer, do the processing values increase?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • userhelpplease1
    userhelpplease1 Member Posts: 5 New User
    no change at all 
  • Have you selected the high performance mode in the power options? Also, did you set the minimum and maximum performance to 100%?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • userhelpplease1
    userhelpplease1 Member Posts: 5 New User
    Yeah one of the first things I tried 
  • Have you tried to update drivers directly from the intel website?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)