Critical Low Battery Despite Full Power Acer Aspire E 15 (E5-575G-562T)

Someguy99
Someguy99 Member Posts: 2 New User
edited August 2023 in 2019 Archives
Hello! My Acer laptop has shut off seemingly randomly while in use. The battery was full and charging when it suddenly blackscreened. The power indicator was blue, but not knowing any better I held down my power button to power it off only to be greeted by the critical low battery message when I rebooted. When I get to this screen my battery indicator turns amber before it turns off. I have tried the battry reset method to no avail. What could be causing this problem?

Answers

  • Someguy99
    Someguy99 Member Posts: 2 New User
    Never mind, it seems that my battery indicator was on the fritz and it was actually low.