ACER K222HQL MONITOR SOUND BUTTON NOT WORKING

MIKEBUDDHA
MIKEBUDDHA Member Posts: 2 New User
edited February 2024 in 2020 Archives
THE SOUND BUTTON IS NOT WORKING. I TRY TO PRESS THE THIRD BUTTON FROM THE RIGHT BUT THE VOLUME CONTROL MENU DOES NOT APPEAR SO I CAN NOT ADJUST VOLUME. CURRENTLY ONLY THE HEADPHONE JACK WORKS WHEN YOU PLUG IN HEADPHONES.

Best Answer

  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    Answer ✓
    Ignoring SKUs that re duplicated, but in different languages I see these:
    • K222HQL BD-MX
    • K222HQL BD
    • K222HQL BD-CA
    • K222HQL BD WM
    • K222HQL BID
    • K222HQL BD-BR
    I'd have to bring up specs on each one to see which have speakers and which don't... I think most of the differences are different video connectors populated, such as DP without HDMI or HDMI without DP or both HDMI and DP, etc. Normally when the volume settings don't appear in the OSD it means there are no speakers in the unit.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    What is the full model number on your K222HQL? Some have speakers and some do not...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MIKEBUDDHA
    MIKEBUDDHA Member Posts: 2 New User
    That is the full model number K222HQL. So it seems no speakers?
  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    Answer ✓
    Ignoring SKUs that re duplicated, but in different languages I see these:
    • K222HQL BD-MX
    • K222HQL BD
    • K222HQL BD-CA
    • K222HQL BD WM
    • K222HQL BID
    • K222HQL BD-BR
    I'd have to bring up specs on each one to see which have speakers and which don't... I think most of the differences are different video connectors populated, such as DP without HDMI or HDMI without DP or both HDMI and DP, etc. Normally when the volume settings don't appear in the OSD it means there are no speakers in the unit.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • TheDaniel46
    TheDaniel46 Member Posts: 1 New User
    Hi there, I'm wondering is there any way to get audio from my K222HQL BID monitor? I am trying to use it to plug a games console into but there is no audio. Can't seem to find an aux port to plug in external speakers, but there is a sound option that appears on the monitor when I press the menu button, but is not highlighted with an arrow below it.

    Any help appreciated. Many thanks.
  • billsey
    billsey ACE Posts: 35,240 Trailblazer
    Spec says: Speakers No
    :( You'll have to plug speakers into the games console directly.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.