Laptop (Aspire E5-576G0) will turn off unless plugged in

yotap
yotap Member Posts: 1 New User
edited August 2023 in 2019 Archives
Two weeks earlier my laptop randomly shut off when the battery was on 60% or less. After reading some things online, I tried resetting the battery with a paperclip from the back, uninstalled "Microsoft ACPI-Compliant Control Method Battery" and even opened the back of the laptop and made sure the little rubber was pressing on the RAM switch and nothing worked.
Today though, my laptop won't open unless it's always charging. My battery percentage shows that it's on 94% and it won't go up, but if I remove the charger it'll completely shut off. I don't know what else to do. I don't think the battery is dead, I've had this laptop for less than two years.

Answers

  • Tom2019
    Tom2019 Member Posts: 227 Practitioner WiFi Icon
    Hi @yotap
    1.Go to Settings>select>trubleshoot>select power option run trubleshooter,
    2.try to uninstall the battery driver and reinstall driver it from acer website http://www.acer.com/worldwide/support/
    3.after reinstalling the drivers do BIOS Default how to do BIOS defaul?
    Completely shut down your computer.
    Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI.
    Press F9 and then Enter to load the default configuration.
    Press F10 and then Enter to save and exit. and check if its working or not.

    "Hit Accept if its Helpful"
  • yotap
    yotap Member Posts: 1 New User
    Tom2019 said:
    Hi @yotap
    1.Go to Settings>select>trubleshoot>select power option run trubleshooter,
    2.try to uninstall the battery driver and reinstall driver it from acer website http://www.acer.com/worldwide/support/
    3.after reinstalling the drivers do BIOS Default how to do BIOS defaul?
    Completely shut down your computer.
    Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI.
    Press F9 and then Enter to load the default configuration.
    Press F10 and then Enter to save and exit. and check if its working or not.

    "Hit Accept if its Helpful"
    None of this worked unfortunately!
  • yotap
    yotap Member Posts: 1 New User
    Tom2019 said:
    Hi @yotap
    1.Go to Settings>select>trubleshoot>select power option run trubleshooter,
    2.try to uninstall the battery driver and reinstall driver it from acer website http://www.acer.com/worldwide/support/
    3.after reinstalling the drivers do BIOS Default how to do BIOS defaul?
    Completely shut down your computer.
    Power on the system. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter UEFI.
    Press F9 and then Enter to load the default configuration.
    Press F10 and then Enter to save and exit. and check if its working or not.

    "Hit Accept if its Helpful"
    None of this worked unfortunately!

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