HELP ME

Loonely

saya punya masalah dengan baterai, ketika dicas baterai tidak mengisi dan hanya pada presentase 0%, adakah solusi untuk mengatasi nya?

I have a problem with the battery, when the battery is charged does not charge and only at a percentage of 0%, is there a solution to overcome it?

[Post edited as the member posted in Indonesian language -Acer-Harvey]

Sathish2388

Loonely.. Hi Please follow the below steps which has been given below..

1. Shutdown your computer and then remove the power cable ( AC Adapter) from your computer

2. If Battery is removable, remove the battery then press and hold the power button for 10 to 15 seconds and release it

3. If Battery is not removable, Look underneath your laptop you could see a small battery reset pinhole where you have to insert paperclip and hold it down for 10 to 15 seconds then remove the paperclip

4. Insert the battery first and connect the AC adapter then turn on the computer and check whether the problem is resolved if not got to step 5

5. Get on to device manager by clicking on start and type device manager in search box

6. In device manager expand Batteries and whatever you see under batteries uninstall them then turn off your computer 

7. unplug the power cable from your laptop

8. If your laptop has a removable battery, remove it then wait for 30 seconds then Put the battery back in to your laptop

9. Connect the power cable then turn on your laptop and check it's resolved your issue or not..