Helios 300 2019 black screen and resets

GospoGospo Member Posts: 1 New User
Hello i just brought a the new Helios 300 2019 and for 1 mounth everyting seemed to be fine i really enjoi it it is a very good product untill recently i was watching some movie when my pc monitor goes black with some weird lines on it it starts to make a really ugly sound and then it reset it self ... first i tought it was just and error and then it happened 3 more times. Any ideas what might cause this problem? it's not overheating because my temperatures are only about 70 even when hard gaming. Should i send it to the manufacture cuz i still have the warranty.
Sign In or Register to comment.

Who's Online846

Acer-Carsten
Acer-Carsten
Acer-Erick
Acer-Erick
Alejandro_AC
Alejandro_AC
BagusDarmawan
BagusDarmawan
Blackbean
Blackbean
brummyfan2
brummyfan2
cchatel
cchatel
DimitarDobrev
DimitarDobrev
EstebanGenes
EstebanGenes
FatRanjid
FatRanjid
Gedas
Gedas
Haris4325
Haris4325
JamiJami
JamiJami
KingofShadow
KingofShadow
shalomsam17
shalomsam17
TaciturnAkire
TaciturnAkire
wernercalde
wernercalde
+829 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos