Did acer predator helios 300 PH315-53-73RT? 2019 version have battery pinhole?

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rickyric
rickyric Member Posts: 4 New User
edited December 2020 in Predator Laptops
I can't seem to find it

Answers

  • Commodore_1995#
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    What is the exact model of the notebook? Example AN515-51-58VH. Why do you need to reset the battery? For models that do not have a battery reset button, you must turn off the notebook and press the power button for 12 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited December 2019
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    rickyric no only the 2017/18 have it it was removed from the 2019 models to reset the battery its the same procedure but using the power button check here and ignore the battery pinhole steps as @egydiocoelho stated above i just wanted to add to hold it for 30s+ and for a proper power drain leave the laptop to rest for 2/3h and after boot into bios and reset to default settings this usually sorts out most issues :)


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  • ruts0418
    ruts0418 Member Posts: 7

    Tinkerer

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    I had a Helios 300, when I was plugged the power adaptor, the light indicator for charging lighted for about 5 seconds and after that the light disappear and remain no light although the power ac adaptor plugged in. Trying to find the battery reset button but there's no small hole for battery reset. Anyone who had the same issue of mine? Badly need your help. Thank you in advance 
  • Commodore_1995#
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    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ruts0418
    ruts0418 Member Posts: 7

    Tinkerer

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    @egydiocoelho Is there a battery reset for the helios 300 PH315-53-73RT? Thank you 
  • Commodore_1995#
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    @ruts0418 Yes. Turn off the laptop, disconnect the power adapter, press the power button for 12 seconds and leave the laptop off for 30 minutes.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ruts0418
    ruts0418 Member Posts: 7

    Tinkerer

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    @egydiocoelho. And then 30 minutes later, should I plug the power adapter and try to power on? Coz I can't open the laptop and it giving me a warning of "critical low battery".
  • Commodore_1995#
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    @ruts0418 Yes my friend.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • acey_wacey
    acey_wacey Member Posts: 1 New User
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    @ruts0418 did you ever get this resolved? My daughter's laptop just had this happen to it. Its roughly two weeks old
  • Commodore_1995#
    Options
    @acey_wacey Ideally, you should ask a new question.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)