PE270K monitor USB ports

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SteevB
SteevB Member Posts: 3 New User
edited February 22 in 2020 Archives
hi all, need some help. Just bought a couple of Acer PE20K monitors. not sure how to get the USB ports to work. I ran a usb cable from my PC to one of the ports on the back of the monitor. I enabled USB 3 in the monitor settings. The usb ports have power but dont register any devices connected. My question is: how do i get the ports to work as a usb hub? The manual isnt very helpful! 
thanks.

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  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Good afternoon SteevB !

    For sending video only USB-Type C 3.1 Gen 2 connections with Thunderbolt or USB 3.1 support via docks.
    Direct USB connections do not send video by default.


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  • SteevB
    SteevB Member Posts: 3 New User
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    hi @MaClane, thanks. so the USB ports on the monitor dont work like a USB hub (i  have the monitor connected via a usb3 cable)? i had thought about connecting my web cam to the monitor but it sounds like that wont work. 

    what is the point of connecting the pc to the monitor via a usb 3 cable i wonder, if it doesnt do anything.

    thanks
  • billsey
    billsey ACE Posts: 31,956 Trailblazer
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    I don't have a manual on the PE270K, but from the specs you should be able to use the monitor as a USB 3.1 hub. There should be one port on the back that is the master for the hub and it will be a type B, the others will be the more normal looking port. The cable you use to connct to the computer should have this on the monitor end.

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  • Stali84
    Stali84 Member Posts: 3 New User
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    usb hub only works from usb type c.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Stali84 said:
    usb hub only works from usb type c.

    The information is not correct.
    USB HUB works on connections that have native support.
    Type C only in Gen2 with DP or Thundervolt support
    USB 3.0 has direct support in virtually all versions

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  • SteevB
    SteevB Member Posts: 3 New User
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    I'm still a bit confused. There is no upstream port on the monitor. there are 4 regular usb3 downstream ports and a usb c. i tried a usb3 port on pc to usb3 on monitor but that didnt work. would usb c work? (unfortunately i dont have a usb c port on my pc though)
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Only with a Dock for converting the signal from the USB 3.0 port

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