Acer aspire switch 10e Charging issues, Touch panel faults

Maleza
Maleza Member Posts: 4 New User
edited August 2023 in 2019 Archives
My Acer aspire switch 10e has recharging problems that is, It is connected to AC power and shows power input icon but claims its not charging.
To add the touch panel [Screen] is insensitive in some parts.

So what could be the issue and fix to the mentioned problems. pls assist me.

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity. Post screenshot if possible. Jack E/NJ

    Jack E/NJ

  • Maleza
    Maleza Member Posts: 4 New User
    JackE said:
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity. Post screenshot if possible. Jack E/NJ

    Thanks so much for the tip...
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    What full charge capacity and design capacity does it show? Jack E/NJ

    Jack E/NJ