Acer Aspire 7 A715-74G-73QX constantly drops internet connection over wifi.

sloot

My brand new laptop, just barely over a month old constantly loses its internet connection without dropping the actual wifi signal itself. I figured it was the original wifi card because so many people have complained about it having issues. So I replaced it and it persists. It doesn't happen to a dell laptop, it doesn't happen a desktop pc, it doesnt happen over ethernet, it doesn't happen to my phone or any other internet connected device, just my laptop. As such, it is completely useless for any kind of game or service that requires a constant connection. Because it will drop constantly, over and over again, with no constant factors, it is completely random and incredibly frustrating. Reinstalled drivers, rolled them back, unchecked the turn off to save power option. My connection has always been perfectly high quality so I know that isn't the issue either. Router has been checked and rechecked.

Now I have a killer Wi-Fi 6 AX1650 installed as opposed to the stock card, the qca61xa. Obviously that didn't fix it, so why is this happening, what can I do? 

Tom2019

Hi @sloot
1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the open windows and reboot the computer.

6. Once the computer is fully reloaded, scan for the "WiFi networks".

7. Click on the available network that you want to access and select "connect".

8. It takes a moment, but then you will be asked to give a password for your WiFi connection. Type in the password and click the "connect" button.

Another way to try it is to...

1. Go to "Settings".
2. Click on "Network & Security" and then click on "WiFi".
3. Now click "Manage known networks".
4. Select the WiFi connection you want to remove.
5. Click the "Forget" button.
6. After doing this, close the open windows and reboot the computer.
7. Once the computer is fully reloaded again go to "Settings".
8. Click on "Network & Security" and then click on "WiFi".
9. Now click "Manage known networks".
10. Click "Add a new network" and enter the network name.
11. Using the drop-down menu, select the "network security type".
12. Check the "Connect automatically" option.
13. Now check the "Connect even if the network is not broadcasting" option and click "Save".

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