Acer nitro 5 lag issue

ElleBarrios

I just have a few questions, clarifications and needs advice with my newly purchased Acer Nitro 5. 

Here are the specs:

Acer Nitro 5 AN515-54-75AJ

Intel Core i7-9750H Processor 12M Cache, up to 4.50 GHz

4gb (2667MHz DDR4)

1tb HDD

Intel UHD Graphics 630

NVIDIA GeForce GTX 1650 (4gb GDDR5)

I specifically bought this laptop for gaming and video editing. However, I'm getting lag issue and it hangs from time to time. I was expecting with this kind of high end laptop, I'd be able to edit through Adobe Premiere CC 2018 without any lags. But yet, I am. I tried to even use Adobe Premiere 2016, an older version which has low requirements but still, lags. 

I've been watching samples from YouTube regards to playing The Sims 4. With 4GB ram, the gameplay is smooth, however, when I play, it lags. It sometimes takes around 5 minutes to get it back working properly as it frozes.

Its already in my plan to add 8Gb ram so it'll be 12GB in total. 

But knowing others can use 4Gb without any lags and issues, I'm kinda skeptical the upgrade will work. 

Is there something wrong with the hardware itself? Or will the upgrade really helps?

GAMING6698

ElleBarrios said:

I just have a few questions, clarifications and needs advice with my newly purchased Acer Nitro 5. 

Here are the specs:

Acer Nitro 5 AN515-54-75AJ

Intel Core i7-9750H Processor 12M Cache, up to 4.50 GHz

4gb (2667MHz DDR4)

1tb HDD

Intel UHD Graphics 630

NVIDIA GeForce GTX 1650 (4gb GDDR5)

I specifically bought this laptop for gaming and video editing. However, I'm getting lag issue and it hangs from time to time. I was expecting with this kind of high end laptop, I'd be able to edit through Adobe Premiere CC 2018 without any lags. But yet, I am. I tried to even use Adobe Premiere 2016, an older version which has low requirements but still, lags. 

I've been watching samples from YouTube regards to playing The Sims 4. With 4GB ram, the gameplay is smooth, however, when I play, it lags. It sometimes takes around 5 minutes to get it back working properly as it frozes.

Its already in my plan to add 8Gb ram so it'll be 12GB in total. 

But knowing others can use 4Gb without any lags and issues, I'm kinda skeptical the upgrade will work. 

Is there something wrong with the hardware itself? Or will the upgrade really helps?

Update Your NVIDIA gpu driver form official Nvidia site.this will fix it

andylb

make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in Nitrosense make sure High performance is selected under "AC" tab

Please click YES if I have answered your question, thankyou

1. Download and install the latest Nvidia drivers from here and do not install GEforce experience, instead check the link every month for updated drivers
https://www.nvidia.com/Download/Find.aspx. Geforce Experience causes problems for some people

2. Go to the Nvidia control center and under manage 3d settings/Preferred Graphics processor set to your Nvidia GPU then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU.

3. Make sure Windows is set to high performance and you game with your battery charged to 100% BEFORE gaming and KEEP plugged in while gaming
Please click YES if I have answered your question, thank you