SP513-51-58FW won’t shut down properly

FredL77
FredL77 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi! So I have a SP513-51 and all my pages froze, so I tried to restart it. It didn’t so I tried to shut it down, but nothing happened. Then, I tried to manually shut it off. The screen went black, but the LED light is still on, the fan still runs and the keyboard still lights up when I type. I have tried to force it to shut down by holding the power button, but nothing changes. It won’t open.

Answers

  • billsey
    billsey ACE Posts: 34,222 Trailblazer
    Holding the power button for 30 seconds should cause a hard power off. If it doesn't then either the power button isn't making contact or the power override circuit on the MB is failing.
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