Acer Nitro VG240YU - Only 1080P via DisplayPort

bobdotcom
bobdotcom Member Posts: 1 New User
edited February 16 in 2019 Archives
Hi All,

I have a problem with my 2 x new Acer Nitro VG240YU and my docking station.

The issue I have is that via DisplayPort, the monitors are only working in 1080p mode. If I switch to 1440 it does very briefly change and then the picture disappears and the monitor shows 'no signal'

This works fine via HDMI at 1440; but my dock only has 1 HDMI port. The same type of dock happily drives a 4K Dell display at work via DP.

Would really appreciate it if anyone can assist, otherwise I'll have to resort to HDMI and adapters.

As an aside, are these screens now discontinued? No sooner than I have bought them, they have disappeared from online stores

Thanks