predator helios 300 are fan bearings covered under 1 year warranty

jakub
jakub Member Posts: 7

Tinkerer
edited November 2023 in 2020 Archives
I brought my predator helios 300 about 3-4 months ago and the GPU fan bearing has started to make the annoying noise of cheap Chinese fan bearing issues. I think this should be covered under warranty especially since I had a acer nitro 5 in 2017, it was much cheaper than the predator I have now, yet it never had this issue. I literally treat my laptop like I would handle a newborn so I have no idea how this happened
(p.s idk why but sometimes the noise goes away but then comes back, I think it depends on the orientation of the laptop.)

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    What is the exact model of your laptop? Example a515-51-58vh. Can you record a video with the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Cobus
    Cobus Member Posts: 1 New User
    I have the same problem, I am not sure which fan but the distinctive sound of bearings on the way out. I have a Predator Helios 300 model PH315-52, it is 8 months old (bought it in September 2019)
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    @CobusIdeally, you should create a new topic and add me by placing an @.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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