Acer Display Widget VG240Y

Theinvoker
Theinvoker Member Posts: 5

Tinkerer

edited December 2019 in Monitors
Hello, i own a VG240Y for 8 months now.
I tried to use the display widget software but it seems it's not working as i thought

I use a default profile for desktop. I was tryng to use different settings for games, using higher contrast, VBR and the high sharpness (sorry i don't know the english exact name)

i set those things and i assigned to one of the 3 profiles i can set (action, race, sport i think)
First thing i see is that VBR is not limited to the gaming profile and this is very disappointing because it reduces brightness a lot and i don't want it to be active in desktop.
Second thing is that i assigned an application to the gaming profile and when the game starts the switch is coming but when i close the game nothing happens. i don't get the return to the default profile

This happens also when changing profiles manually .. let's say i change settings, then i navigate in the settings mode. if i select "sport" and then i go back to user...my user settings are overwrited by sport profile and i have to set again colors, brightness, contrast....

This is not acceptable. is this a bug of the software or it's my monitor?


Answers

  • Theinvoker
    Theinvoker Member Posts: 5

    Tinkerer

    none of you use the acer display widget??
    please i want to do know if my monitor is broken or it's just the software that is bad
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    none of you use the acer display widget??
    please i want to do know if my monitor is broken or it's just the software that is bad
    Can you kindly send the SN for your unit in a private message please, if you have not resolved the issue with the Widget software.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • Theinvoker
    Theinvoker Member Posts: 5

    Tinkerer

    Hello, i replied to your private message i sent you a pic of the SNID 4 days ago
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    Hello, i replied to your private message i sent you a pic of the SNID 4 days ago
    I apologize for not seeing the private message response from you. We get many private messages a day and I must of missed your. I have found it and will be replying to as soon as I have a reply for you.

    Thank you for your participation in the Acer Community.

    Regards,
    Acer-Karp.

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • Pit123
    Pit123 Member Posts: 2 New User
    edited March 2020
    Hello, i own a Acer Nitro VG240Y for few days.
    I tried to use the Acer Widget Display software, but the message Acer Nitro VG240Y monitor is not displayed. On the Acer website
    it is written that the widget is compatible. Drivers and application are also for this monitor.
    Is this a bug of the Acer software?
  • Theinvoker
    Theinvoker Member Posts: 5

    Tinkerer

    Pit123 said:
    Hello, i own a Acer Nitro VG240Y for few days.
    I tried to use the Acer Widget Display software, but the message Acer Nitro VG240Y monitor is not displayed. On the Acer website
    it is written that the widget is compatible. Drivers and application are also for this monitor.
    Is this a bug of the Acer software?

    Try this
    Go to OSD ---> System
    DDC/CI must be ON

    If it's already On, i don't know the problem you have, i only know that if i put it on OFF i have the same error
  • Pit123
    Pit123 Member Posts: 2 New User

    Hello!
    Thank you so much for your support, it works! DDC / CI was set to OFF. Maybe it will be useful for other users.
    Regards
  • jennifer1234
    jennifer1234 Member Posts: 1 New User
    I used the widget to try to sort a problem with power button which doesn't work  I pressed the button marked power on the widget and screen went blank. It won't come on at all now. Tried rebooting no joy. Cannot access widget or menu on side of screen as only have black screen now. Nothing works. Screen is only a week old so may have to just take it back. Any ideas?