Troubleshoot option hangs on startup repair (Windows 8.1, Acer Aspire E1)

himel_134
himel_134 Member Posts: 2 New User
edited August 2023 in 2019 Archives
After getting my laptop stuck with the startup loop of diagnosis, I tried to factory reset the device. But after I get into the safe mode with pressing Alt+F10 the blue screen which says Choose an option:
1.Exit & continue with windows 8.1
2. Troubleshoot 
3. Power off
When I click or press enter on Troubleshoot options to proceed to advanced options, it won't work. The screen hangs with Troubleshoot option selected and it just doesn't do anything.

Answers