Acer Switch SW5 lost recovery USB

Wilykat
Wilykat Member Posts: 3 New User
edited November 2023 in 2019 Archives
I need to reinstall OS on my Switch but I seems to have misplaced the recovery USB.  I tried going to https://store.acer.com/en-us/extended/recovery/ but it says my serial number isn't listed so I can't even get replacement?  Any suggestion or advice is welcome.

Answers

  • billsey
    billsey ACE Posts: 33,883 Trailblazer
    It depends in which country it was purchased. If in the USA you should find it in the store as you link, in Canada you'll need to go to the Canada store, elsewhere in the world you need to contact support for your area.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Wilykat
    Wilykat Member Posts: 3 New User
    In USA, the link I posted is for USA as well.
  • billsey
    billsey ACE Posts: 33,883 Trailblazer
    Have you registered your machine with Acer? Maybe you are just not yet in the database...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.