Bluetooth breaks DAY OF warranty expiration??? Aspire A515-51G

I have an Acer Aspire A515-51G and I could use Bluetooth devices with it without a problem until yesterday when the Bluetooth function simply stopped working and my system doesn't even recognize the laptop has Bluetooth anymore. I've tried reinstalling drivers and whatever I could find on the internet, nothing worked.

So today I get around to look at the problem and behold, my warranty expired yesterday as well. OK, these things can break, but what are the chances it breaks THE DAY OF the warranty expiring. I feel cheaped out and even wonder if this is not planned obsolescence by Acer.

I was wondering if any of you had similar experiences with Acer products and if there is anything I can do to get some kind of support from Acer. Honestly, I'm quite satisfied with the laptop in general but this speaks very poorly of the quality of Acer products, and their sense of ethics as well if it is indeed planned obsolescence.

Accepted answers

JackE

I'm sure somebody must've had similar luck at one time or another. The wifi-bt combo card probably just needs to be re-seated a few times to clean its contacts on the mainboard. Remove the bottom cover, remove the tape on the antenna covering the card, pull the antenna cable, remove the screw at the top of the card and reseat it a half-dozen or so times. If still no joy after buttoning back up, new replacement QCA9377 combo cards are about $15 with free shipping from places like newegg. Jack E/NJ

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All comments

JackE

I'm sure somebody must've had similar luck at one time or another. The wifi-bt combo card probably just needs to be re-seated a few times to clean its contacts on the mainboard. Remove the bottom cover, remove the tape on the antenna covering the card, pull the antenna cable, remove the screw at the top of the card and reseat it a half-dozen or so times. If still no joy after buttoning back up, new replacement QCA9377 combo cards are about $15 with free shipping from places like newegg. Jack E/NJ

StevenGen

Firstly and before you install new drivers do this; uninstall the old driver(s), go to "Device Manger">'Bluetooth' and the WiFi driver at >Network adaptors, then "Uninstall device" and uninstall all parts of those devices, then, install the new drivers as the old driver(s) could be corrupted.

After all that, see if your WiFi/BT drivers are showing in Device Manager? If they are then try pressing the "F3 key" to activate the WiFi/BT. If your drivers are not showing in Device Manager then do what 'JackE’s' instructions are, if that does not work then, your WiFi/BT mini card is faulty but, these mini cards very rarely go wrong or get damaged.