Plugged in battery issues- predator helios 300

Irockas
Irockas Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello ^_^ i really need help, my predator helios 300 is plugged with the charger (i always use the laptop with the charger, anything i do) then it suddenly goes in battery mode with the plug still in, after a coupe of minutes it goes back into plugged mode and it is really annoying because it causes massive fps drops in between changing modes and then it stabilises (plugged 60 fps most games, 30 unplugged even less some times, even if i cap the fps is capped at 60 it goes to 30) also it makes a “beep” sound if I’m using my speakers it doesn’t if I’m using headphones I tried all the solutions i could find online and my problem still persists (from uninstalling the battery driver to resetting my laptop, nothing worked so far) if anyone knows anything about this issue please help T.T

Answers

  • XdxD
    XdxD Member Posts: 1,585 Community Aficionado WiFi Icon
    Report your outcome after following this.
    Trying to do my best here - Your happy Predator owner =)!
  • Irockas
    Irockas Member Posts: 1 New User
    XdxD said:
    Report your outcome after following this.
    Alright i will try, i will update the post :> 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2019
    Also check if your adapter it's not faulty it's a rare case but might happen or even the socket itself 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Praveen961726
    Praveen961726 Member Posts: 1 New User
    Irockas said:
    Hello ^_^ i really need help, my predator helios 300 is plugged with the charger (i always use the laptop with the charger, anything i do) then it suddenly goes in battery mode with the plug still in, after a coupe of minutes it goes back into plugged mode and it is really annoying because it causes massive fps drops in between changing modes and then it stabilises (plugged 60 fps most games, 30 unplugged even less some times, even if i cap the fps is capped at 60 it goes to 30) also it makes a “beep” sound if I’m using my speakers it doesn’t if I’m using headphones I tried all the solutions i could find online and my problem still persists (from uninstalling the battery driver to resetting my laptop, nothing worked so far) if anyone knows anything about this issue please help T.T
    Hey I am facing the same problem too. Has it been resolved? If so can you please assist me  🥺