New Predator Helios 300 - do I need to "activate warranty"?

the_cursed_child
the_cursed_child Member Posts: 1 New User
edited November 2023 in 2019 Archives
So I just got a new Helios 300 today for Black Friday. I haven't yet powered on the laptop, but I found the serial number on the box and registered it on the Acer site, at "Register your product". While browsing through that page, I came across a tab called "Warranty Information", and saw it had a link that said "Warranty Activation - Activate your Acer Advantage warranty policy.", screenshot attached at the end of the post.

I've only had a Mac before this, and with Macs, you sign in with your AppleID, and it automatically registers your product online, so I'm not sure what to do for the Helios 300. Do I need to go to that link and "activate warranty" separately here?




Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    @the_cursed_child   

    As far to my knowledge, there is nothing like to activate warranty. Acer manufacturer provides SMW like 1yr or 2yr or 3yr.....etc based on the type of product. This warranty is calculated from date of purchase. If you contact Acer Technical support in future, they will be asking the date of purchase and your product warranty & support will be calculated from Date of Purchase. 

    If you find time, you can contact Acer Technical Support team in your region https://www.acer.com/worldwide/ and just have the product registered under your name & address. Also you can have the DOP updated in Acer records. By this, you can confirm the warranty term for your product. 

     :) If you think I've answered your question, please hit the Accept Answer:)

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited December 2019
    the_cursed_child register the laptop on you acer account from you own country and check with acer support if the warranty its currently valid the warranty in the US/CA/EU its usually 1 year the 2 year warranty was only for the 2017/18 models acer changed the warranty policy for all the new 2019 models in the US/CA not sure if any country still has 2 years the usual its 1 year itw for EU so check the warranty policy on your own country to find out more and the activation you saw its for the extended warranty if you bought any i for ex bought an extra 3 years that technically already includes the 1 year itw so they only added extra 2 years to my existing 1 itw


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