Hinge fragility nitro 5 (AN515-52)

realsceptical
realsceptical Member Posts: 2 New User
edited December 2023 in 2020 Archives
It's been 2 months today having bought the acer nitro 5 (AN515-52). Though i haven't got any performance related issues(yet), the laptop seems really fragile. One thing is, at  the back of the right hand side hinge,the gap between the front and back bezels seems comparatively more than the left side and I am kinda able to press the 2 bezels together. I saw several other users having issues with hinges.Also,above the right side back vent(the one for the fan),where it connects to the red nitro label I am sort of able to press the plastic and it makes a sound when i do that,and I am dead scared.Will the laptop last even 2-3 years?

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @realsceptical,

    Since its just 2 months old. just call the acer support to be on safer side. Check the link below. 

    https://www.acer.com/worldwide/
    Accept if its Helpful.   B)
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    It's a known problem and as @christy1 says, it is under warranty so Acer should fix it

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    Thank you and have a blessed day  B)

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  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    I'm sorry to hear that you're running into issues with hinge. I can certainly understand the frustration, but hinges have been failing on clam-shell notebooks for as long as they've been built, and that's not just related to Acer, a quick google search replacing Acer for another manufacture is sure to produce the same results.

    Unfortunately, the hinge is the weak point in a folding process that also has to be a hollow enough to allow for wires to pass through and not krinkle them. They take all the stress created when opening the device, but it also has to be capable of moving to allow anyone (think children) to open it. I know we've continued to make improvements and modifications to the way hinges work, but if someone was to come up with a way to prevent hinges from failing the way they've done in the past, they would extremely wealthy.

    If your unit is in warranty and you are having issues with the hinge, please contact support center in your region.

    https://www.acer.com/worldwide/


    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.
  • realsceptical
    realsceptical Member Posts: 2 New User
    Yaa...so you mean the hinges on acer laptops can't last even for a few months????then it certainly is a waste of precious money...