Keyboard backlight timeout - Aspire A515-52G

Hi,

I'd like to disable the keyboard backlight timeout and have read that I'm supposed to update my BIOS. (The disable option is not in my current bios.)

https://uk.answers.acer.com/app/answers/detail/a_id/62001/~/disable-keyboard-backlight-timeout

The search results for my Aspire A515-52G NX.H3EEG.001 are:

- 1. Update hotkey to show SATA mode in BIOS page
- 1. Update ME firmware to 12.0.37.1429. 2. Update microcode to MD0806EB_000000B8 and M94806EC_000000B8.
- 1.Update Microcode to M94806EC_000000B2
- 1.Update thermal table.
- 1. Update NV DGPU TCC setting. 2. Update fan table.

Which one is the right one?

Can anyone help?

Thanks

Accepted answers

Manny-Acer_Retired

Hi all,

Thank you for all the feedback provided on this matter, please keep in mind that the backlight automatically turning off 30 seconds after the last keystroke, is a power saving feature (mostly found in our newer models) as part of our effort to meet Energy Star7.0, Acer is unable to offer a support path to override or modify this feature if your model is not eligible for the following BIOS update:

A "Keyboard Lighting Timeout" function has been implemented for the following models only:

Model	BIOS v.	Date	Download Link
Aspire T7000	1.25	2019/03/20	Download
Aspire A715-72G	1.25	2019/03/20	Download
Predator PH315-51	1.25	2019/03/20	Download
Aspire A717-72G	1.25	2019/03/20	Download
Nitro AN515-52	1.25	2019/03/20	Download
Nitro AN515-53	1.25	2019/03/20	Download
Predator PH317-52	1.25	2019/03/20	Download

Model	BIOS v.	Date	Download Link
Nitro AN515-42	1.13	2019/03/08	Download

Note: Please keep in mind that this implementation (Main tab) will allow users to Disable the "Keyboard Lighting Timeout" option to have the Keyboard Backlight on at all times when on AC power only if the unit is on battery power, it will work as intended (automatically turning off 30 seconds after the last keystroke). You can check periodically for any drivers, manuals and BIOS updates here: Drivers&Manual official page.

Please follow the "Disable keyboard backlight timeout" instructions (FAQ):

https://us.answers.acer.com/app/answers/detail/a_id/61998#_ga=2.159783933.1374864991.1552488642-1045363774.1531752932

BIOS changes example:

Note: This thread will be now closed and this reply will be marked as the solution.

Best Regards,

Acer-Manny

All comments

Balatekie

Hi!!

Rabbit3

Could you please share the image of your BIOS screens. Ensure that you hide the S\N in the BIOS, while sharing the image.

Rabbit3

Will do that tomorrow, okay?

Rabbit3

I need to do other things right now.

Balatekie

Rabbit3 said:

I need to do other things right now.

Sure...when you find time post it. Later we shall proceed.

Rabbit3

Here it goes.

Image: https://us.v-cdn.net/6029997/uploads/editor/1v/hbzcfp8akyn2.png

DB22

I have the same issue -- Aspire 5 A515-54G. I updated the BIOS to the latest date posted on the Answers, and still have no option to disable the keyboard backlight timeout. Thanks!

Rabbit3

Can anyone help?

Rabbit3

The problem hasn't been solved yet.

MarinaMM

@Rabbit3 These are all BIOS updates. These headings simply describe release notes for the particular update. You can download the most recent one (1.16v at the time of writing this with the heading of '1. Update hotkey to show SATA mode in BIOS page.'.)

jimfitter

A BIOS update came and went, without a keyboard update. I keep giving bad reviews where I can, on this model, in various forums. Hopefully, the bad press gives someone the incentive to fix this. It really is frustrating to have to deal with this.

Manny-Acer_Retired

Hi all,

Thank you for all the feedback provided on this matter, please keep in mind that the backlight automatically turning off 30 seconds after the last keystroke, is a power saving feature (mostly found in our newer models) as part of our effort to meet Energy Star7.0, Acer is unable to offer a support path to override or modify this feature if your model is not eligible for the following BIOS update:

A "Keyboard Lighting Timeout" function has been implemented for the following models only:

Model	BIOS v.	Date	Download Link
Aspire T7000	1.25	2019/03/20	Download
Aspire A715-72G	1.25	2019/03/20	Download
Predator PH315-51	1.25	2019/03/20	Download
Aspire A717-72G	1.25	2019/03/20	Download
Nitro AN515-52	1.25	2019/03/20	Download
Nitro AN515-53	1.25	2019/03/20	Download
Predator PH317-52	1.25	2019/03/20	Download

Model	BIOS v.	Date	Download Link
Nitro AN515-42	1.13	2019/03/08	Download

Note: Please keep in mind that this implementation (Main tab) will allow users to Disable the "Keyboard Lighting Timeout" option to have the Keyboard Backlight on at all times when on AC power only if the unit is on battery power, it will work as intended (automatically turning off 30 seconds after the last keystroke). You can check periodically for any drivers, manuals and BIOS updates here: Drivers&Manual official page.