Keyboard backlight timeout - Aspire A515-52G

Rabbit3Rabbit3 Member Posts: 6 New User
Hi,

I'd like to disable the keyboard backlight timeout and have read that I'm supposed to update my BIOS. (The disable option is not in my current bios.)

https://uk.answers.acer.com/app/answers/detail/a_id/62001/~/disable-keyboard-backlight-timeout

The search results for my Aspire A515-52G NX.H3EEG.001 are:

 - 1. Update hotkey to show SATA mode in BIOS page
 - 1. Update ME firmware to 12.0.37.1429. 2. Update microcode to MD0806EB_000000B8 and M94806EC_000000B8.
 - 1.Update Microcode to M94806EC_000000B2
 - 1.Update thermal table.
 - 1. Update NV DGPU TCC setting. 2. Update fan table.

Which one is the right one?

Can anyone help?

Thanks :)


Best Answer

  • Acer-MannyAcer-Manny Acer Crew, Knowledge Author Posts: 3,452 Acer Crew
    Accepted Answer

    Hi all,

    Thank you for all the feedback provided on this matter, please keep in mind that the backlight automatically turning off 30 seconds after the last keystroke, is a power saving feature (mostly found in our newer models) as part of our effort to meet Energy Star7.0, Acer is unable to offer a support path to override or modify this feature if your model is not eligible for the following BIOS update:



    A "Keyboard Lighting Timeout" function has been implemented for the following models only: 

    Model

    BIOS v.

    Date

    Download Link

    Aspire T7000

    1.25

    2019/03/20

    Download

    Aspire A715-72G

    1.25

    2019/03/20

    Download

    Predator PH315-51

    1.25

    2019/03/20

    Download

    Aspire A717-72G

    1.25

    2019/03/20

    Download

    Nitro AN515-52

    1.25

    2019/03/20

    Download

    Nitro AN515-53

    1.25

    2019/03/20

    Download

    Predator PH317-52

    1.25

    2019/03/20

    Download

    Model

    BIOS v.

    Date

    Download Link

    Nitro AN515-42

    1.13

    2019/03/08

    Download


    Note: Please keep in mind that this implementation (Main tab) will allow users to Disable the "Keyboard Lighting Timeout" option to have the Keyboard Backlight on at all times when on AC power only if the unit is on battery power, it will work as intended (automatically turning off 30 seconds after the last keystroke). You can check periodically for any drivers, manuals and BIOS updates here: Drivers&Manual official page

    Please follow the "Disable keyboard backlight timeout" instructions (FAQ):

    https://us.answers.acer.com/app/answers/detail/a_id/61998#_ga=2.159783933.1374864991.1552488642-1045363774.1531752932

    BIOS changes example:


    Note: This thread will be now closed and this reply will be marked as the solution.


    Best Regards,

    Acer-Manny

FAQ & Answers

  • BalatekieBalatekie ACE Posts: 1,044 Pioneer
    Hi!!

    Rabbit3 

    Could you please share the image of your BIOS screens. Ensure that you hide the S\N in the BIOS, while sharing the image. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Rabbit3Rabbit3 Member Posts: 6 New User
    Will do that tomorrow, okay? 
  • Rabbit3Rabbit3 Member Posts: 6 New User
    I need to do other things right now. :)
  • BalatekieBalatekie ACE Posts: 1,044 Pioneer
    Rabbit3 said:
    I need to do other things right now. :)
    Sure...when you find time post it. Later we shall proceed.
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Rabbit3Rabbit3 Member Posts: 6 New User
    Here it goes. :)

  • DB22DB22 Member Posts: 7

    Tinkerer

    I have the same issue -- Aspire 5 A515-54G. I updated the BIOS to the latest date posted on the Answers, and still have no option to disable the keyboard backlight timeout. Thanks!
  • Rabbit3Rabbit3 Member Posts: 6 New User
    Can anyone help?
  • Rabbit3Rabbit3 Member Posts: 6 New User
    The problem hasn't been solved yet.
  • MarinaMMMarinaMM Member Posts: 1 New User
    @Rabbit3 These are all BIOS updates. These headings simply describe release notes for the particular update. You can download the most recent one (1.16v at the time of writing this with the heading of '1. Update hotkey to show SATA mode in BIOS page.'.)
  • jimfitterjimfitter Member Posts: 12

    Tinkerer

    A BIOS update came and went, without a keyboard update. I keep giving bad reviews where I can, on this model, in various forums. Hopefully, the bad press gives someone the incentive to fix this. It really is frustrating to have to deal with this.
  • Acer-MannyAcer-Manny Acer Crew, Knowledge Author Posts: 3,452 Acer Crew
    Accepted Answer

    Hi all,

    Thank you for all the feedback provided on this matter, please keep in mind that the backlight automatically turning off 30 seconds after the last keystroke, is a power saving feature (mostly found in our newer models) as part of our effort to meet Energy Star7.0, Acer is unable to offer a support path to override or modify this feature if your model is not eligible for the following BIOS update:



    A "Keyboard Lighting Timeout" function has been implemented for the following models only: 

    Model

    BIOS v.

    Date

    Download Link

    Aspire T7000

    1.25

    2019/03/20

    Download

    Aspire A715-72G

    1.25

    2019/03/20

    Download

    Predator PH315-51

    1.25

    2019/03/20

    Download

    Aspire A717-72G

    1.25

    2019/03/20

    Download

    Nitro AN515-52

    1.25

    2019/03/20

    Download

    Nitro AN515-53

    1.25

    2019/03/20

    Download

    Predator PH317-52

    1.25

    2019/03/20

    Download

    Model

    BIOS v.

    Date

    Download Link

    Nitro AN515-42

    1.13

    2019/03/08

    Download


    Note: Please keep in mind that this implementation (Main tab) will allow users to Disable the "Keyboard Lighting Timeout" option to have the Keyboard Backlight on at all times when on AC power only if the unit is on battery power, it will work as intended (automatically turning off 30 seconds after the last keystroke). You can check periodically for any drivers, manuals and BIOS updates here: Drivers&Manual official page

    Please follow the "Disable keyboard backlight timeout" instructions (FAQ):

    https://us.answers.acer.com/app/answers/detail/a_id/61998#_ga=2.159783933.1374864991.1552488642-1045363774.1531752932

    BIOS changes example:


    Note: This thread will be now closed and this reply will be marked as the solution.


    Best Regards,

    Acer-Manny

This discussion has been closed.

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