Why some keys on laptop suddenly stops functioning? helios 300 ph315-52-708c

Engrgwapo
Engrgwapo Member Posts: 2 New User
edited November 2023 in 2019 Archives
Good day!
Some of keys on my predator helios 300 ph315-52-708c stops functioning. The problem has started 2 days only after date of purchase

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Have you tried basic troubleshooting steps of fixing keyboard? Like reinstalling keyboard driver, using Alt+F10 to factory reset to stock Acer's W10 OS (backup before you try this), etc?
    Trying to do my best here - Your happy Predator owner =)!
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Also, which keys are acting up? If it's the uiopjkl;m,./ keys you just may have bumped into numeric keyboard switched on.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    billsey said:
    Also, which keys are acting up? If it's the uiopjkl;m,./ keys you just may have bumped into numeric keyboard switched on.
    Those keys work for me even when Num key is turned off/on.
    Trying to do my best here - Your happy Predator owner =)!