I can’t remember my password and i don’t know what kind of laptop i have

Options
DNeely2
DNeely2 Member Posts: 1 New User
edited April 12 in 2019 Archives
I need help 

Answers

  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 330 Seasoned Practitioner WiFi Icon
    Options
    @DNeely2
    Please explain more about it, is it a login password with the user name or a BIOS password with a key? :)
    Smile :)
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Options
    DNeely2 said:
    I need help 
    there are more than multiple ways to figure out the model number or the device type.

    You can try this

    1. Press Windows + R > then type  MSINFO32 and hit enter. This would provide the unit details.
    2. Press windows + pause/break
    3. Open command prompt and then type " wmic csproduct get name, identifyingnumber " without qoutes
    4. If you have Acer care center open the app and check for the info. 
    Click on 'Yes' to accept my comment as answer