error code 16001 when sigh in to acercloud

msegotjieesmond
msegotjieesmond Member Posts: 1 New User

error code 16001 when sigh in to acercloud

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    This is normally an issue with the Password.

  • lucifer814
    lucifer814 Member Posts: 42 New User

    I speculated that it may be your AcerCloud version is not the latest.

     

    U can see below for upgrade methods.

    1. Update from the current version of AcerCloud:

    a). On the PC, launch AcerCloud Portal and right click the AcerCloud icon in the system tray then click <Check for updates> to install the update.

    b). On the mobile device, please login Acer ID on AcerCloud Portal and click the <Check for updates> to install the update.

    2. Go to AcerCloud official website to download and install the new update at: https://www.cloud.acer.com/ops/downloads 

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