Questions about the USB-C 3.1 (Gen 1) port on the Predator Helios 300 (G3-572-72YF)

dr0pthehamm3r
dr0pthehamm3r Member Posts: 8

Tinkerer

edited November 2023 in 2019 Archives
As the title states, I'm trying to find more information about the USB-C 3.1 (Gen 1) port on my Predator Helios 300.  I've looked through the User Manual and it's pretty cryptic.
  • Is it purely data transfer at 5gb?
  • Capable of receiving power (charging laptop battery via USB-C source?)
  • Able to support video playback; more specifically "has a full-function USB-C connector that supports Display Port 1.2 Alt Mode and PD2.0."
Below is the only information I was able to obtain from the user manual:



Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    edited November 2019 Answer ✓
    As the title states, I'm trying to find more information about the USB-C 3.1 (Gen 1) port on my Predator Helios 300.  I've looked through the User Manual and it's pretty cryptic.
    • Is it purely data transfer at 5gb?
    • Capable of receiving power (charging laptop battery via USB-C source?)
    • Able to support video playback; more specifically "has a full-function USB-C connector that supports Display Port 1.2 Alt Mode and *****2.0."
    Hello,
    USB-C specifications of G3-572:
    1. USB P.D. (Power Delivery) not supported
    2. DP (DisplayPort) not supported
    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    edited November 2019 Answer ✓
    As the title states, I'm trying to find more information about the USB-C 3.1 (Gen 1) port on my Predator Helios 300.  I've looked through the User Manual and it's pretty cryptic.
    • Is it purely data transfer at 5gb?
    • Capable of receiving power (charging laptop battery via USB-C source?)
    • Able to support video playback; more specifically "has a full-function USB-C connector that supports Display Port 1.2 Alt Mode and *****2.0."
    Hello,
    USB-C specifications of G3-572:
    1. USB P.D. (Power Delivery) not supported
    2. DP (DisplayPort) not supported
    France
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited November 2019
    dr0pthehamm3r as @laurent_14 stated and very well it will only support data doesnt support video output neither battery charging but the usb 3.0 would probably support multiple displays via dock but it would be very low performance so the only reliable port that you have its the hdmi 2.0 port which its directly connected to the DGPU and it would support 1 display up to 240hz check here for a list of compatible and tested displays :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
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    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
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    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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