SWOLLEN/ BULGING BATTERY C740 series

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AMURPH
AMURPH Member Posts: 1 New User
edited November 2023 in 2019 Archives
We have over 150 Acer Chromebook C740 series and have 88 with bulging/ swollen batteries. They are about 3 years old and cannot believe that this many are having the same issue at the same time. We are a title 1 school is there something that Acer can do for our school? 

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  • Balu
    Balu Ally Posts: 95
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    If the battery is swollen then you have to buy a new battery and there is no other option for it. You can call 1-800-910-2237. They will be happy to assist you on this.

    Hit "Accept" if you feel the answer useful for you.
  • billsey
    billsey ACE Posts: 31,779 Trailblazer
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    @AMURPH Send a PM to @Acer-Manny and he'll contact you for more information.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
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    Hi AMURPH,

    I am sorry to hear this, i have sent you a PM requesting more information to better assist you.

    Thank you,
    Acer-Manny