My Acer chromebook 11 CB3-131 screen keeps flickering what can i do to fix this? help me please ty

andishouta
andishouta Member Posts: 2 New User
edited November 2023 in 2019 Archives
at first there's one line showing sometimes at the top of my laptop screen, then the other day it starts flickering, we try to lower the brightness at first it works then later on the flickering comes back, how can i fix this? does the hardware of this laptop broken? or the screen? we also try the powerwash but it does nothing to do with it anw my lcd screen is perfectly fine (i think so) thank you Godbless!

Answers

  • Tom2019
    Tom2019 Member Posts: 227 Practitioner WiFi Icon
    @andishouta

    Hard reset your Chromebook

    For most Chromebooks, follow the steps below:

    1. Turn off your Chromebook.
    2. Press and hold Refresh Refresh + tap Power Power
    3. When your Chromebook starts up, release Refresh Refresh.

    On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them.

  • andishouta
    andishouta Member Posts: 2 New User
    hello thank you for responding my question, i just want to say that it didn't work on this laptop i hold refresh and power button for qp-15 seconds i did it not only twice, please do you have any suggestions?