Chromebook won't turn on.

Nh21
Nh21 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Chromebook turned off when I plugged it in, wont turn back on. Not showing  charge  lights. Have tried hard reset.

Answers

  • Balu
    Balu Ally Posts: 95
    If your Chromebook is plugged in, ensure the charge indicator light is on. 2. Hold down the refresh button and power button at the same time for 10 seconds. ... After 10 seconds, let go of the buttons and then hold down the power button to turn on the Chromebook.

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  • What is the exact model? Example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • kriisy
    kriisy Member Posts: 1 New User
    I'm having the same problem I have tried hard resetting but it doesn't work. I have a Acer spin 11
  • billsey
    billsey ACE Posts: 34,291 Trailblazer
    @kriisy could you let us know the full model number? There are a lot of Spin 11s. :) Do you have any power display LED at all, orange or blue? Have you tried a different charger? Maybe it's gone bad...
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  • NICURN86
    NICURN86 Member Posts: 1 New User
    Having this same issue...is there a fix? acer Chromebook r11
  • @NICURN86 Ideally, you should create a new topic. Also inform the problem and the model of the notebook.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)